Starting care should feel manageable.
Instead of a confusing tangle of forms, we guide you through what happens first, what to bring, and how secure intake works — one clear step at a time.
You'll be greeted, not processed
From your very first visit, our team meets you with warmth and respect. We take the time to understand your situation, answer your questions, and walk with you through each step — so getting started feels supportive rather than overwhelming.
- A real person guides you from your first contact.
- No confusing paperwork dumped on you at once.
- Clear answers about cost, options, and next steps.
Four steps to begin
Reach out
Clients, families, or partners contact us by inquiry form, phone, or referral. We answer questions and gather basic information.
Begin intake
We guide you on the documents, forms, and initial information needed to move forward.
Complete secure portal tasks
Applications, document review, signatures, and uploads are handled securely through the BestNotes patient portal.
Confirm fit & next steps
We review needs, explain placement and financial guidance, and welcome you into the right level of care.
- Residency — Nevada residents; simple proof such as a Nevada ID or utility bill.
- Age — Most services for adults 18+, with select youth services by program fit.
- Clinical need — Substance use, mental health, or co-occurring concerns.
- Financial — Sliding-fee options may be available with income documentation.
- Insurance — Not required to begin; collected for billing if applicable.
- Legal — Court orders and probation referrals accepted for mandated treatment.
- Photo identification
- Proof of Nevada residency
- Income or financial information
- Insurance details, if applicable
- Relevant medical or behavioral health records
- Court or probation documents, if applicable
Don't have everything on day one? Reach out anyway — we'll tell you what to bring next.
Request an assessment — the clearest first step
Our language reflects how our workflow actually works: request services, complete intake, review documents, and upload forms securely. Rather than advertising direct online self-booking, we guide you into a simple, supported process.
- The patient portal points to BestNotes for secure tasks.
- Site copy avoids promising instant self-scheduling.
- Admissions and assessment steps stay easy to understand.
Many ways to begin
Self-referrals — contact us directly; often the fastest path.
Family or caregiver — initiate a referral and share concerns; adult clients still participate in consent steps.
Medical providers — submit a referral with clinical context to help us triage.
Courts or probation — send legal documentation so treatment requirements are addressed.
Ready when you are
Contact us to begin admissions, coordinate a referral, or learn more about our programs and care pathways.